Course Overview This interactive and engaging 3 hour online training is designed for residential carers to assist them in their working knowledge and confidence caring for young people with ADHD. The workshop will include: Understanding ADHD: common challenges and behaviours associated, differentiating ADHD from other challenges Managing Difficult Behaviours: Understanding triggers De-escalation techniques for managing […]

Course Overview Good case notes and records assist in providing continuity of care to clients, aid in promoting good practice and service delivery and, provide accountability and protect individual employees and the agency where there may be concerns about the nature or adequacy of the service provided. For many workers, keeping good case notes and […]

This workshop is designed to help residential care workers and other welfare professionals understand how to establish and maintain professional boundaries.  Key concepts are presented that explain why boundaries are important to building the foundation to positive therapeutic interventions.  Some of the pitfalls of poor boundaries are examined within the context of organisational policy. This […]