Course Overview Good case notes and records assist in providing continuity of care to clients, aid in promoting good practice and service delivery and, provide accountability and protect individual employees and the agency where there may be concerns about the nature or adequacy of the service provided. For many workers, keeping good case notes and […]

Course Overview The aim of this workshop is to provide practitioners with an understanding of the principles that frame CARE teams to ensure they are meaningful and successful. This training provides information on how to embed CARE team processes, including collaborative practice, working in partnership, effective communication, and engagement of young people.   Learning Outcomes […]

Course Overview This workshop is an introduction to supervision and leadership. It aims to provide practitioners with the concepts of supervision and how to ensure supervision is both meaningful and enhances best practice by ensuring organisational standards and practices are adhered to.   Learning Outcomes At the end of this course, you will have an […]

Course Overview This workshop is designed to help residential care workers gain knowledge and skills to have a greater understanding of Aboriginal culture. This interactive session over 3.5 hours will provide opportunities for open discussion. Learning Outcomes Have a greater understanding of the history and past events which shaped the way in which Aboriginal communities […]