Overview This 4-hour workshop provides theoretical as well as practical training in understanding the role & importance of case notes & report witing using the Best Interests Case Practice Model (BICPM) framework to ensure best outcomes & quality assurance in line with professional standards.  The training aims to develop participants’ skills in this important area […]

Course Overview Good case notes and records assist in providing continuity of care to clients, aid in promoting good practice and service delivery and, provide accountability and protect individual employees and the agency where there may be concerns about the nature or adequacy of the service provided. For many workers, keeping good case notes and […]

Course Overview This two-part workshop (6 hours over two days) aims to assist practitioners to understand and explore theoretical frameworks and models that underpin advanced case management and how to assess and engage individuals and families who are experiencing complex and multiple issues in their case planning and goal setting. This workshop will explore attachment […]

2023 Diploma of Leadership and Management - Face to Face Sessions Details of the face to face are available below.  Please register for the calendar invite atleast a day prior to your session To access the resources for the diploma units of competencies please click on : Diploma of Leadership and Management 2023

Course Overview This two-part workshop (6 hours over two days) aims to assist practitioners to understand and explore theoretical frameworks and models that underpin advanced case management and how to assess and engage individuals and families who are experiencing complex and multiple issues in their case planning and goal setting. This workshop will explore attachment […]

Course Overview Good case notes and records assist in providing continuity of care to clients, aid in promoting good practice and service delivery and, provide accountability and protect individual employees and the agency where there may be concerns about the nature or adequacy of the service provided. For many workers, keeping good case notes and […]